Hi,
So I'm not a video editor, but when I started with NCH, I had to start learning how to split pieces from a video, add an image at the front, add some music for the image, cut it to fit, add another video outro at the end & add transitions in between the pieces & audio fade-outs.
I'm quite proficient in that now, but the problem now is that NCH suddenly stopped working properly.
I'm paying monthly for their software & tech support, their tech support is terrible even if they do respond very fast.
They don't understand English most of the time & they always refuse to tell me what to do telling me to look the instructions up on their site & most times they don't even give me a link to find the answer whereas most other companies do. What am I paying them for if not to help me?
Once the software stopped working & they refused to help me saying there was nothing wrong, I had to start screaming for a manager.
Then they wanted the project files to test it. Then they lied saying it works on their end.
My website coder tried it on his computer & it didn't work for him either.
There are other issues with them too I won't get into, needless to say they are wasting my time, not reading the e-mails properly, & making me do tons of work due to their incompetence.
So I want to switch to another software, but I don't know what to switch to that isn't very complicated.
I liked NCH b/c when I want to cut pieces of a video, I just enter in the time stamp & can move back & forth if I need to in order to adjust where I split.
When I tried to do that with another software before starting with NCH, it didn't have that time stamp option. You had to use the red line (can't remember what it's called.)
I don't want anything expensive. NCH is a reasonable price.
All of my videos are for activist work, not for business so I'm on a tight budget.
I do like the different blur transition options that NCH has & I occasionally use different effects.
I also need the fade-out for the audio.
Any suggestions on similar software? I really don't want to relearn everything from scratch all over again.
Thanks
So I'm not a video editor, but when I started with NCH, I had to start learning how to split pieces from a video, add an image at the front, add some music for the image, cut it to fit, add another video outro at the end & add transitions in between the pieces & audio fade-outs.
I'm quite proficient in that now, but the problem now is that NCH suddenly stopped working properly.
I'm paying monthly for their software & tech support, their tech support is terrible even if they do respond very fast.
They don't understand English most of the time & they always refuse to tell me what to do telling me to look the instructions up on their site & most times they don't even give me a link to find the answer whereas most other companies do. What am I paying them for if not to help me?
Once the software stopped working & they refused to help me saying there was nothing wrong, I had to start screaming for a manager.
Then they wanted the project files to test it. Then they lied saying it works on their end.
My website coder tried it on his computer & it didn't work for him either.
There are other issues with them too I won't get into, needless to say they are wasting my time, not reading the e-mails properly, & making me do tons of work due to their incompetence.
So I want to switch to another software, but I don't know what to switch to that isn't very complicated.
I liked NCH b/c when I want to cut pieces of a video, I just enter in the time stamp & can move back & forth if I need to in order to adjust where I split.
When I tried to do that with another software before starting with NCH, it didn't have that time stamp option. You had to use the red line (can't remember what it's called.)
I don't want anything expensive. NCH is a reasonable price.
All of my videos are for activist work, not for business so I'm on a tight budget.
I do like the different blur transition options that NCH has & I occasionally use different effects.
I also need the fade-out for the audio.
Any suggestions on similar software? I really don't want to relearn everything from scratch all over again.
Thanks
