Name This Horror Movie - Help!

I saw this movie on either Netflix, Horror Hall, or Watch Movies Free Off my Roku, but can't find it again. It's driving me crazy because I loved it but it didn't have any name actors. Here's a basic description:

A woman from South America works in a restaurant in New York (?) to send money home to her son who needs an operation but begins to see ghosts. She also develops a relationship with a bald firefighter.